Text Box:   Strategic Text Box:     Measurement,   Text Box:            Costing:   Text Box:     Process Capability   Text Box: Input Text Box: Output Text Box: Customers Text Box: Customers Text Box: ·          Cost ·          Quality ·          Delivery ·          Design Leadership ·          Service ·          Product Reliability ·          Electronic Text Box:   Satisfaction   Text Box:   Logistics Text Box: Asset Management; Facilities Planning; Maintenance; Working Capital; Energy; Environment

  

 

 

 

 

 

 

 

 

 

 

 

 

Text Box: Key Text Box:                                                           Value-adding act                                                            Information flow